Frequently Asked Questions

How can I make payments?

All payments must be made directly to your insurance company or at one of our locations. We are happy to assist with your billing questions.

You may also call us toll free at 877-831-4677 and we can assist you with making a payment or any billing question.

Will my payment be accepted immediately?

Payment processing policies vary from individual insurance carriers. Payments typically need to be made before the end of business on the deadline date to be considered on time. Please note that many Southern Harvest Insurance Centers are open to process payments beyond the close of a particular insurance carrier’s business day and that payments after the close of the carrier’s business day may be considered delinquent despite being made on the due date. It’s always advisable to make your payments at least a few days in advance of the due date.

If I mail a payment on the due date, will it be considered on time?

Many insurance carriers consider the postmark date on your envelope as your payment date, so even if you mail a payment on the due date, your payment will be considered on time. Contact your individual insurance carrier or a Southern Harvest customer service representative for your carrier’s payment policies.